The Consumer Rights Act of 2015 requires goods to be accurately described, suitable for their intended purpose, and of satisfactory quality.

Please note that due to the fact that many of our products are perishable, the standard cooling-off period does not apply to items that are classified as such. This includes many of our plants and flowers. However, we are committed to resolving any issues that may arise in good faith and in a timely manner, provided that you inform us of any defective products within a reasonable time frame.